Product help
For access, workflow questions or help using Check, Kernal or Magellan.
Support
Get help with a product, a security issue, or your data.
PINTO URZUA - ANDES.NO / Org. no. 936 883 672. The shared contact point is monitored on Norwegian business days during Oslo business hours.
Contactexplore@andes.no
Acknowledgement targetWithin one business day
Response targetWithin two business days
Commitment typeTargets, not SLAs
Response targets
Response targets describe how Andes intends to handle contact. They are not guaranteed resolution times, uptime commitments or service-level agreements.
Contact routes
Contact Andes
Security report
For a suspected vulnerability or incident. Include only the detail needed to triage the report.
Factual correction
For a correction to an Andes record, public statement or information held about you.
Legal or privacy request
For privacy rights, legal notices, terms questions or data-handling requests.
Product sign-in
Related documents
Read the current public summaries: Trust register, Service terms and Privacy notice.